NHS FPX 6004 Assessment 3 Training Session for Policy Implementation

NHS FPX 6004 Assessment 3 Training Session for Policy Implementation

Student name

Capella University

NHS-FPX6004 Healthcare Law and Policy

Professor’s Name

Submission Date

Slide: 01

• Training Session for Policy Implementation

Hi, I am __________. This presentation will include a new policy that the Mercy General Hospital has developed in its effort to decrease the number of 30-day readmissions of patients suffering from chronic obstructive pulmonary disease (COPD).

It will expound on the justification to the policy, the pilot group that will be utilized, and training program that will instill the knowledge and skills in the staff to enhance patient care, and the regulations of the Centers for Medicare and Medicaid Services (CMS). The program will allow for improving the interaction between professionals and improving the discharge plan and follow-up with patients via telehealth.

Slide: 02

Slide: 03

• Impact of Policy and Practice Guidelines

The new policy and practice recommendations for the implementation at Mercy General Hospital are intended to improve the benchmark performance by reducing the number of 30-day readmissions of COPD and improving compliance with the CMS value-based care standards. The policy also offers patients regular and evidence-based care by standardizing discharge education, follow-up plans, and interprofessional coordination.

The process of care delivery and reduction of unnecessary delays in patient discharge can be enhanced through the occurrence of regular performance reviews and process improvement efforts (Bhati et al., 2023). This program is positively impacting patient outcomes, as well as improving quality measures, operating efficiency, and alignment of the hospital to the federal expectation, to the best of my knowledge, which ultimately will determine the value of high-quality and patient-centered care by Mercy General.

• Implementation of Changes and Impact on Daily Work Routines

The policy implementation will involve pilot work in the care coordination team, which consists of discharge nurses, respiratory therapists, and case managers. The training will be focused on the areas of intensive discharge teaching, telehealth, and periodic post-discharge follow-ups. Mary (2025) talked of how telehealth would be useful in reducing the readmission rates and the quality of the post-discharge follow-up in the value-based care models.

The work practices will be modified every day to mean the active monitoring of the symptoms, contacting the patients in time, drug reconciliation, and holding regular meetings of the interdisciplinary team. These changes have the potential to implement evidence-based practices into the practice workflow of the team, which promotes accountability, coordination, and early intervention to prevent readmissions.

• Measurement of Success

The success will be assessed by the possibility of reducing the COPD 30-day readmission rates, increasing patient adherence to follow-up treatment, and enhancing self-management criteria. These indicators will be measured prior to the adoption and post-adoption of the policy to represent the efficacy of the policy. The pre- and post-survey analysis that is currently in effect combines both qualitative and quantitative information on the fly (Sheth, 2025). Additionally, the patient satisfaction surveys and the staff feedback will provide some qualitative information regarding the workflow and patient experience integration. All these measures combined will aid in determining the impact of the policy on improving clinical outcomes and operational performance.

Slide: 04

• Role of Pilot Group

The selected pilot group will constitute a sample of discharge nurses, respiratory therapists, and care coordinators, directly involved in the patient transfer out of the hospital to home. Respiratory education of the frontline health workers is needed to maximize the evidence-based care, patient support, and enhance patient outcomes (Brooks and Milne, 2022). According to the pilot, this group is actively engaged, which means that the decrease in readmissions, improved patient outcomes, and alignment of the hospital practice with the standards offered by CMS are achievable through the introduction of the standardized discharge practices and interprofessional collaboration. Their involvement will provide on-the-job advice about the viability and success of the policy.

The extent of commitment and buy-in by the pilot group defines the success of the new policy. They should learn, embrace, and follow the guidelines and put them into practice regularly to make the new practices a routine. The main concepts of a holistic approach include a patient approach through self-management, through respiratory education, and a COPD action plan, including standing orders of antibiotics and prednisone, which enable these patients to be aware and to treat their disorder as soon as possible to have a positive effect on the outcome (Brooks and Milne, 2022).

Their lack of active participation results in the impossibility of even evidence-based policies to deliver the needed outcomes because the gaps in communication, monitoring, and patient education may still persist. The group where the significance of the input is clarified establishes a feeling of responsibility, reinforces the collective objective, and enhances the likelihood of change in patient care in the long run and sustainability.

It is possible to form cooperation with the involvement of the pilot group in the decision-making process, requesting them to tell about the potential changes in the workflow, and consider their involvement in the process of policy-making.

Global Initiative on Chronic Obstructive Lung Disease (GOLD) provides the evidence-based diagnosis, management, and prevention strategy and approach to COPD and encourages associated research, awareness, and care through the dissemination of such strategies (Brooks and Milne, 2022). As one can observe the positive difference in patient care and the hospital performance through their work, the group will see the extent to which their work will benefit the hospital, and they will become motivated and dedicated to the initiative.

Slide: 05

• Summary of Evidence-Based Strategies for Nurses and Physicians

The evidence-based initiatives that will ensure the new policy is implemented successfully will include systematic stakeholder participation, regular interdisciplinary conferences, and articulate communication of the anticipated outcomes and standards. The stakeholders will be made aware of the importance of the policy through conducting educational sessions during which the evidence of COPD readmissions and the CMS guidelines will be read out to them, making them understand the importance of the role they are to play.

The changes can also be introduced to the stakeholders through pilot testing, simulation exercises, and demonstrations of workflows, and will reduce the resistance and enhance the acceptance. Shuai et al. (2025) aimed at offering a comprehensive review of the current application of discrete event simulation (DES) models to deal with COPD. Moreover, the feedback loops ensure the continuous improvement of the process and ensure that the issues under consideration are paid attention to, building trust and cooperation.

The ways are effective because they consider the principles of adult learning, behavior change, and organizational change management. Exposing the practical value of the policy to the stakeholders through data and through experiential learning will make them more willing to participate. Motivation, enhanced accountability, and the incentive to adhere to the new rules are increased by the freedom of communication, the value of input, and cyclical feedback. Rahman et al. (2022) have provided evidence of available participatory approaches to the implementation research that has been identified systematically in the primary health care setting. The participatory measures of the policy implementation achieve more compliance, reduce errors, and improve interprofessional cooperation in the health care facilities.

The first indicators of success are that the staff have become more compliant with the standard measures of discharge, that the frequency of contacts with patients has increased post-discharge, and that coordination of care rallies is timely reported. Healthcare organizations are also optimizing readmission by improving the discharge process, patient education, coordination of care, communication, and social determinants and follow-up time (Dhaliwal and Dang, 2024). The fact that the pilot group is more confident in the undertaking of the new workflow and enhanced interdisciplinary communication is also reflective of a successful stakeholder engagement and early policy adoption.

Slide: 06

• Resources for Training Sessions

In order to have an effective training session, some resources are required to enhance the engagement, skills training, and retention of the knowledge. Resources such as a classroom or a simulation laboratory with computers, projectors, and telehealth monitoring devices are important to demonstrate the processes of post-discharge follow-up. Learning will be reinforced and supported by printed training materials in the form of policy manuals, workflow checklists, and patient education guides. Undergraduate nursing clinical education has been an element of nursing education, and it is where the gap between theory and practice is bridged (Gcawu & Rooyen, 2022). Furthermore, the practical implementation is guaranteed due to the availability of the electronic health records (EHR) systems and telehealth platforms, as they will ensure that the staff is certain in how the new policy will be implemented in practice.

All the training agenda activities are geared towards offering active learning and practical skills development. A contextualization lecture provides an overview and the rationale of the policy, and interactive activities through case studies of the participants, and role-playing scenarios are provided to allow the participants to practice discharge planning, telehealth follow-ups, and interprofessional communication. Simulated training of EHR is predisposed to reduce the presence of unintended EHR usage consequences, overcome the gap between classroom learning and clinical practice, and enhance the training of skills (Nuamah et al., 2022). Feedback and group discussions facilitate learning, resolve problems, and encourage group problem-solving. A combination of these two strategies is aimed at enhancing the critical thinking, procedural competence, and the capability of implementing the policy.

The training will be able to be accomplished within the two hours allocated. The workshop will include an overview of policies and rationale for 20 minutes, 40-minute practical skills training on telehealth and documenting EHR, 30 minutes of roles and groups, and 30 minutes of discussion, feedback, and questions. The schedule represents a balance between teaching, practice, and self-reflection, which is why the members of this program will learn all the knowledge and practice needed without clogging the group. The focused agenda also assists in using time in the most efficient manner and achieving the learning goals so that the policy implementation can become a success.

Slide: 07

• Conclusion

Specific training can equip the staff of the Mercy General Hospital with knowledge, skills, and confidence in their power to achieve better patient outcomes due to the implementation of a new COPD readmission policy. The participation of the pilot group, evidence-based strategies, and the application of relevant resources will help in the learning and adherence to the guidelines. The two-hour training will ensure that the staff will be prepared to apply the policy in their daily operations, hence enhancing the coordination of care, reduction of readmission, and alignment of the performance of the hospital with the CMS standards. The practice ultimately leads to long-term quality enhancement and patient-based care.

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