NURS FPX 6416 Assessment 3
Evaluation of an Information System Change
Managing information system change is also essential to make the right changes when the need arises during implementation. The following change is suggested to address this concern of data inconsistency because of affidavit documentation: Introduction of an EHR system. The purpose is as follows:
The challenge, therefore, is to adopt the EHR implementation in the chosen setting, the Ridgeview Medical Center, to enhance the clinical processes and organizational work productivity to advance health outcomes. The evaluation of change entails a complete description of the evaluation framework and planning for managing and implementing the EHR environment in a given healthcare setting.
Three Evaluation Framework Components
The change in the context of an information system in the Ridgeview Medical Center can be made through Kurtin Lewin’s change model. Ascertaining the effects of change: The evaluation of the impact of an established information system change, for example, EHR, is crucial for positive implementation and increased positivity. Health outcomes to the patients. Lewin’s model has three stages: The education organizational change process is defined by three different stages, including unleashing, altering, and restraining (Adam, 2022).
The three ESSs evaluate change related to the implementation of EHR, but none of the frameworks detail an outcome associated with the removal of paper records. Therefore, The unfreezing stage mainly involves the organization’s readiness for change. It implies engaging in pro-active publicity amongst the interested parties on the need for the change in the information system and ensuring that most parties appreciate that change is inevitable.
These challenges require synthesization and work amongst the stakeholders: healthcare professionals, hospital administrators, and informatics specialists. The change stage brings to bear the actual process of inserting elements of information systems, such as EHR, into the organization’s work.
Various means were put in place to get the different users of the new system ready to work it in its new form as an organizational tool; staff training and technological support were given to the users. In the refreeze stage, there are implications of using the latest information system change to perpetuate EHRs’ successful outcomes and success (Harrison et al., 2021).
Component of Quality of Information Framework
Assessing the correct data will lead to an appropriate care plan and improve health outcomes. Evaluating the information system’s ability to maintain patient privacy by adhering to HIPAA (Health et al. Act) is necessary (Krzyzanowski & Manson, 2022). User and patient satisfaction will increase if the EHR system complies with the safety standards.
Component of Quality Care Framework
The aspects of the quality care framework are centered on SC-3, which assesses the changes to the information system in terms of healthcare outcomes. The change in the new information system can be established by measuring and analyzing patient satisfaction in the health care system that has adopted EHR through adequate care provision to the patients.
Adane et al. (2019) concluded that EHR is beneficial as it provides the healthcare staff with the capability of evaluating the patient’s medical history besides employing evidence-based treatment to enhance the patient’s health and quality of life. This way, EHR also boosts the impact of information systems on patient safety and satisfaction by offering notices on unintentional mistakes. The alerts sent via the electronic health record promote patient safety, minimizing possible adverse events, thus generally improving health outcomes (Nijor et al., 2022).
Component of Structural Quality Framework
The structural quality framework evaluates the underlying structure and support for the information system change. Assessing the leadership support helps manage the resources for the successful implementation of the information system.
Assessing the hardware and software functionality improves the organization’s overall technological infrastructure. Integrating EHR in health information systems enhances the organization’s interoperability. Interoperability ensures smooth data exchange and communication between different systems to improve the overall functioning of healthcare settings (Li et al., 2022).
Discussion with Stakeholders
The key stakeholders include healthcare staff, hospital administration, nursing informatics, information technology staff, and laboratory staff. The stakeholders discussed the importance of changing the information system to improve the performance of Ridgeview Medical Center. Implementation of EHR streamlines the clinical workflow, improves the efficiency of healthcare staff, and improves patient health outcomes. The hospital administration is responsible for managing resources and helping to deploy EHR successfully (Tsai et al., 2020).
Assessing real-time patient data helps healthcare staff provide quality patient care, which leads to better health outcomes. Information technology staff and nursing informatics provide training related to the use of EHR to improve staff efficiency and clinical outcomes. The proposed project enhances the performance of Ridgeview Medical Center by integrating EHR into a health information system.
In the evaluation plan’s framework, it is identified that the quality of the information framework is involved in data collection using CRAAP criteria. The outcomes of the care framework highlight approaches toward care provision centered on achieving an enhanced conception and realization of promoting and improving patients’ health.
The structural quality framework focuses on modification around the structural aspect and leadership backing to implement the change (Errida & Lotfi, 2021). The following data will be collected: EHR system usage rates, utilization rates of EHR features and functionalities, user satisfaction levels, and clinical outcomes resulting from EHR system adoption.
NURS FPX 6416 Assessment 3 Evaluation of an Information System Change
This aspect will be handled through feedback relating to software usage from the target end-users, embracing healthcare professionals. The satisfaction feedback from users will be collected after one week to realize the deficiency.
It is relevant to monitor user satisfaction because user rate affects the continuation of EHR system utilization in healthcare. In order configuration, high user satisfaction shows that the EHR system is helpful in respondents, meaning that it supports the needs of healthcare professionals and thus leads to increased user acceptance.
From the evaluation plan, stakeholders can understand how the change in the information system will affect the benefit in terms of gaining valuable insight into the delivery of healthcare and patients’ outcomes. Engaging experiences from the end-users and patient satisfaction rates may assist in improving the more effective use of EHR. Evaluation programs concerning changes in EHR utilization will aid in informing continuous improvement of structures and processes in the healthcare environment (Huang et al., 2020).
Conclusion
The change in the information system benefits Ridgeview Medical Center in terms of speed and efficacy. It agrees with the evaluation framework as it underscores the effectiveness of correct and relevant data in producing quality care for patients.
This paper presents how the system’s functioning may be viewed from three perspectives: the quality of information, the outcomes of quality care, and the structural quality, which supports informed decisions.
As explained in the evaluation plan, the ‘‘measurement‘‘ of the goal can be used to determine if EHR has been successfully implemented in the HIS. Concerning the three IS change dynamics, three areas of change stand out: the ability to leverage EHR to improve the health of Ridgeview Medical Center.
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NURS FPX 6025 Assessment 3
References
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