NURS FPX 4050 Assessment 3

Care Coordination Presentation to Colleagues

Hi everyone, I’m XYZ, and I’m thrilled to be speaking with you today about the important role of care coordination in healthcare. As healthcare professionals, we know that care coordination is essential to providing safe and effective treatment for our patients. Care coordination involves the systematic coordination of patient care activities across different healthcare providers, settings, and time to ensure the provision of safe, efficient, and effective care. The process includes the active participation of an interdisciplinary team comprising clinicians, pharmacists, nurses, dieticians, and therapists to ensure that the patient receives comprehensive care that is tailored to their specific needs (Karam et al., 2021).

I will be focusing on drug-specific education for Chronic Obstructive Pulmonary Disease (COPD), a condition that affects millions of people worldwide. I will discuss the specific strategies and interventions that healthcare professionals can employ to ensure effective care coordination in COPD management, such as patient education, medication management, and pulmonary rehabilitation programs (Karam et al., 2021).

Evidence-Based Strategies for Nurses to Collaborate

Effective collaboration between patients, and healthcare providers is critical. Nurses play a pivotal role in building trust and rapport with patients and their families, providing them with the necessary information to understand their treatment choices, and facilitating their involvement in decision-making (Conley, 2019). Effective collaboration can improve patient satisfaction, adherence to treatment, and health outcomes. By implementing evidence-based strategies, nurses can promote patient-centered care, and achieve better health outcomes for patients and their families (Conley, 2019). Here are some evidence-based strategies for effective collaboration with patients and their families:

Bedside rounds are a collaborative process that involves healthcare providers, patients, and their families discussing the patient’s medical condition, care plan, and progress. Bedside rounds can improve communication, understanding, and patient satisfaction with care (Costanzo et al., 2019).

NURS FPX 4050 Assessment 3 Care Coordination Presentation to Colleagues

Health coaching is also an evidence-based strategy that involves the nurse acting as a coach to help patients and their families make positive changes to their health behaviors and lifestyle. Health coaching can improve patient engagement, self-efficacy, and satisfaction with care (Johansson et al., 2019).

Multidisciplinary team collaboration is another approach that involves different healthcare professionals collaborate as a team to deliver better care to patients. This collaborative approach can boost health outcomes and minimize overall costs. Also, it can increase patient and family satisfaction (Costanzo et al., 2019).

Culturally competent care involves understanding and respecting the patient’s cultural background, beliefs, and preferences. Healthcare providers should strive to provide care that is tailored to the unique needs of each patient, including language barriers (Johansson et al., 2019).

Strategies Supported by Credible Evidence

The evidence-based strategies I have selected for collaborating with patients and their families are supported by credible and reliable evidence from various sources. I have thoroughly researched and evaluated the evidence from peer-reviewed journals, clinical trials, systematic reviews, and meta-analyses to ensure that the selected strategies are effective and safe for our patients. I have also utilized reputable sources such as the National website named PubMed and Google Scholar to obtain high-quality evidence that supports the use of these strategies in healthcare practice.

Change Management

Effective change management is a crucial aspect of inpatient care, as it directly impacts the provision of high-quality patient care. Patient-centered care is paramount to the success of healthcare organizations, and implementing the right changes is vital to achieving this goal (Alhalal et al., 2020). However, change can have both negative and positive impacts on patients, making it essential to ensure that any changes made are in their best interests. Improving patient experience is a fundamental element of healthcare improvements, and healthcare organizations must continually strive to enhance their services to achieve this (Alhalal et al., 2020).

One change model that can be used in patient-centered care is Kurt Lewin’s three-stage model for change. The first stage, known as unfreezing, involves analyzing the current state of the healthcare system and identifying areas for improvement. In patient-centered care, this stage can involve collaboration between nursing staff and patients to assess their conditions and needs (Venketsamy et al., 2021). By inquiring about a patient’s surroundings and any other problems they may be facing, nurses can gain a better understanding of their needs and develop more effective healthcare plans. This, in turn, can lead to higher-quality healthcare services and a positive patient experience (Venketsamy et al., 2021).

The second stage of Lewin’s model is the change stage, which involves implementing the modifications identified in the unfreezing stage (Venketsamy et al., 2021). Nurses can suggest new ways of providing patient care or provide better care themselves to bring about the desired change in healthcare outcomes. Finally, the refreezing stage involves institutionalizing the changes made to ensure that they become a permanent part of the healthcare system (Venketsamy et al., 2021).

NURS FPX 4050 Assessment 3 Care Coordination Presentation to Colleagues

By using this model, healthcare organizations can bring about positive change in the patient experience by identifying their needs and communicating them through change implementation (Venketsamy et al., 2021). Healthcare providers must put in the effort to improve the well-being of their patients and provide better patient care to enhance the overall patient experience. By continually striving for improvement and utilizing change models such as Lewin’s three-stage model, healthcare organizations can make a significant impact on the quality of patient care they provide (Alhalal et al., 2020).

Difference between Patient Satisfaction and Patient Experience?

Patient satisfaction refers to how satisfied a patient is with the care they receive from a healthcare provider or organization. It is a subjective evaluation of whether the patient’s expectations and needs were met. Satisfaction can be influenced by factors such as wait times, staff attitudes, and the physical environment (Larson et al., 2019). On the other hand, patient experience refers to the entire range of interactions that a patient has with a healthcare provider or organization. It includes all aspects of the patient’s experience, from the moment they first interact with the healthcare system, to the quality of the care provided, to their overall perception of the experience. It is a broader and more objective measure that takes into account all aspects of the care provided, including clinical outcomes, communication, and patient-centeredness (Larson et al., 2019).

The Rationale for Coordinated Care Plans

Coordinated care plans based on ethical decision-making are essential to ensure patient safety and promote positive healthcare outcomes. The American Nurses Association (ANA) plays a significant role in ensuring that nursing ethics are followed in healthcare services. In the case of COPD care coordination, ethical decision-making involves adhering to principles such as beneficence, justice, non-maleficence, autonomy, and respect for patient choices (Crawford et al., 2019). These principles guide healthcare providers to prevent harm and promote diversity, equality, accurate actions, and patient choices in medical decisions. Ethical decision-making helps minimize the risk of negative healthcare outcomes, ensuring on-time and error-free healthcare services (Crawford et al., 2019). It is important for nurses to be transparent with COPD patients about their health conditions and suitable treatment options. By following ethical principles, healthcare providers can ensure high-quality patient care and positive patient experiences (Alhalal et al., 2020).

Logical Implications and Consequences

An ethical approach to care coordination assumes that healthcare providers have the responsibility to uphold ethical principles and values and possess the necessary skills and knowledge to recognize and address ethical issues. The logical implication of this approach is that it promotes positive patient outcomes and experiences, such as trust, respect, and collaboration. Ethical decision-making also reduces the risk of negative healthcare outcomes, such as medical errors, adverse events, and miscommunication (Crawford et al., 2019). Moreover, it fosters a culture of transparency, trust, and collaboration among healthcare providers, patients, and their families.

Potential Impact of Specific Health Care Policy Provisions

The American Nurses Association (ANA) is responsible for promoting and ensuring adherence to ethical principles in nursing practice. The ANA provides guidelines for nurses to follow ethical principles in their daily healthcare services to ensure patient safety. According to this, nurses should be transparent with COPD patients regarding suitable treatment options (Crawford et al., 2019). This transparency, respect, and honesty in daily practice helps in treating COPD patients and maintaining a trusting relationship with them.

Specific healthcare policy provisions such as the Health Insurance Portability and Accountability Act (HIPAA) and Affordable Care Act (ACA) also have a significant impact on COPD patient outcomes and experiences. HIPAA regulations ensure the privacy and confidentiality of patient health information, which is crucial in the management of COPD (Moore & Frye, 2019). Patients with COPD require continuous and coordinated care, and their health information needs to be shared among healthcare providers to ensure quality care (Moore & Frye, 2019).

NURS FPX 4050 Assessment 3 Care Coordination Presentation to Colleagues

Similarly, the ACA provisions have a direct impact on COPD patient outcomes and experiences (Adashi et al., 2022). The ACA provides access to affordable healthcare services, which is essential for COPD patients who require frequent and ongoing care. The ACA also promotes preventive care services, such as smoking cessation programs, which are crucial in reducing the risk of COPD exacerbations and improving patient outcomes (Adashi et al., 2022).

Logical Conclusions

HIPAA provides guidelines for patient confidentiality and privacy, protecting sensitive patient information from being disclosed without their consent. This ensures that patient privacy is respected and promotes trust between healthcare providers and patients, ultimately leading to improved patient experiences (Moore & Frye, 2019). The ACA focuses on improving access to healthcare for all individuals, promoting preventative care, and reducing healthcare costs. By expanding access to care and emphasizing preventative care, the ACA can lead to improved outcomes and experiences for COPD patients by ensuring timely and effective treatment (Adashi et al., 2022). Additionally, adherence to the ANA policy, which emphasizes ethical decision-making and nursing ethics in care coordination, can promote positive outcomes and experiences for COPD patients by ensuring that healthcare providers prioritize the patient’s well-being, respect their autonomy, and provide accurate and safe healthcare services (Crawford et al., 2019).

Raising Awareness of the Nurses’ Role in Continuum of Care

Nurses play a critical role in the coordination and continuum of care for patients (Alhalal et al., 2020). They are often the primary healthcare providers who have consistent contact with patients throughout their care journey, from hospitalization to outpatient care and beyond. Nurses work collaboratively with other healthcare professionals, patients, and their families to ensure that patients receive the highest quality of care and positive outcomes. Also, they are responsible for assessing patients’ healthcare needs, planning and implementing care interventions, and evaluating patient responses to interventions.

Furthermore, nurses play a vital role in care coordination and communication among healthcare providers, facilitating a seamless transition of care for patients (Alhalal et al., 2020). They are responsible for communicating patient information accurately and timely, including medical histories, test results, and care plans, to ensure that all healthcare providers have the necessary information to provide comprehensive care.

Conclusion

Care coordination plays a crucial role in providing safe, efficient, and effective patient care. In the case of COPD, adherence to ethical principles, ANA policies, and healthcare policies such as HIPAA and ACA can improve patient outcomes and experiences. Nurses play a vital role in the coordination and continuum of care by providing education, promoting awareness, and collaborating with healthcare providers. Through these efforts, patients can receive the care they need to manage their conditions and maintain their overall health and well-being.

References

Adashi, E. Y., O’Mahony, D. P., & Cohen, I. G. (2022). And then there were three: The decimation of the Affordable Care Act (ACA) co-ops. The Journal of the American Board of Family Medicine, 35(4), 867–869

https://doi.org/10.3122/jabfm.2022.04.210533

Alhalal, E., Alrashidi, L. M., & Alanazi, A. N. (2020). Predictors of patient‐centered care provision among nurses in acute care setting. Journal of Nursing Management, 28(6).

https://doi.org/10.1111/jonm.13100

Conley, P. (2019). Certified and advanced degree critical care nurses improve patient outcomes. Dimensions of Critical Care Nursing, 38(2), 108–112.

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Costanzo, A. J., Gormley, D. K., Hill-Clark, J., Israel, J., Goetz, J., Staubach, K., Pritchard, T. J., & Little, M. (2019). Leadership development and interprofessional nurse-led bedside rounding improves nurse leadership self-efficacy. Nurse Leader, 17(3), 257–262.

https://doi.org/10.1016/j.mnl.2018.10.004

Crawford, C. L., Chu, F., Judson, L. H., Cuenca, E., Jadalla, A. A., Tze-Polo, L., Kawar, L. N., Runnels, C., & Garvida, R. (2019). An integrative review of nurse-to-nurse incivility, hostility, and workplace violence. Nursing Administration Quarterly, 43(2), 138–156.

https://doi.org/10.1097/naq.0000000000000338

Johansson, I., Torgé, C. J., & Lindmark, U. (2019). Is an oral health coaching programme a way to sustain oral health for elderly people in nursing homes? A feasibility study. International Journal of Dental Hygiene, 18(1), 107–115.

https://doi.org/10.1111/idh.12421

Karam, M., Chouinard, M.-C., Poitras, M.-E., Couturier, Y., Vedel, I., Grgurevic, N., & Hudon, C. (2021). Nursing care coordination for patients with complex needs in primary healthcare: A scoping review. International Journal of Integrated Care, 21(1), 16.

https://doi.org/10.5334/ijic.5518

Larson, E., Sharma, J., Bohren, M. A., & Tunçalp, Ö. (2019). When the patient is the expert: Measuring patient experience and satisfaction with care. Bulletin of the World Health Organization, 97(8), 563–569.

https://doi.org/10.2471/blt.18.225201

Moore, W., & Frye, S. (2019). Review of HIPAA, Part 1: History, protected health information, and privacy and security rules. Journal of Nuclear Medicine Technology, 47(4), 269–272.

https://doi.org/10.2967/jnmt.119.227819

Venketsamy, R., Chauke, L., & Bipath, K. (2021). Transitioning through management change: The experiences of community learning centre educators. African Journal of Career Development, 3(1).

https://doi.org/10.4102/ajcd.v3i1.20