NURS FPX 6210 Assessment 2

NURS FPX 6210 Assessment 2

NURS FPX 6210 Assessment 2 Strategic Planning

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It is an ever-evolving, complex, challenging, and technologically advanced field of healthcare. Heath care groups are experiencing major issues these days, especially when it comes to quality, time, and efficiency (Esfahani et al. , 2018). Those working in the field of management and leadership should embrace change and adopt new methods in order to address how the healthcare sector is convoluted and how the internal and external environments are dynamic. When managers encounter such situations, strategic management can assist them in achieving the best outcome by learning to adapt.

Strategic Goal Formulation for Healthcare Quality and Safety

Currently, the group is only focused on addressing issues associated with the communication breakdown of the healthcare company. The implementation of full communication networks within the departments is the objective, which shall ensure that right, swift, and unambiguous information reaches every individual.

Short-Term Goal

The short term goal is to ensure that all the clinical areas are to implement the same set of standard communication processes by the fourth quarter of the year 2023. To do this, the present contact methods will have to be examined for a period of three months from the first quarter of the year 2023 with the aim of identifying gaps and mistakes. This will aid an organizational development project in Q2 and Q3 2023 to establish new standard processes to fit best practices. When all these aspects are defined, it will be mandatory for all professional units to adhere to the new communication rules. It means they will be monitored on their compliance starting from Q4 2023 to Q1 2024 so as to ensure their proper implementation. If these uniform standards are developed and implemented across the health system correctly, communication should enhance by twenty percent within a year. This means that there will be more oversized changes in the years to come as the changes continue to happen.

Long-Term Goal

From 2024 to 2028, the long-term strategy goal is to significantly increase the system’s accessibility and openness within the entire organization’s healthcare system. As stated by Dietl et al. (2023), this implies the total adoption of the standardized communication standards in every working process and activity. This will ensure that communication is enhanced by 40%. This is in line with quality and safety standards for medical mistakes caused by communication problems, and it will be tested by looking at event reports. To ensure that the organization achieves the 40% growth mark in the next five years, the following will be done: The communication data and trends will be reviewed after every three months and the plans to enhance the existing protocols will be made once a year. This has been a good way of having the conversation make progress in a way that is measurable in the long run.

The alignment process entails a description of the entire process. The short-term objective is to ensure that there are guidelines regarding communication that must be adhered to so as to promote more casual interactions. This means that communication issues must be addressed in writing in the processes that must be implemented to enhance unity and teamwork. Thus, in the short run, the goal is to introduce communication as a natural aspect of the organizational culture of the company. If there must be an improvement of 40% over the five years, first year’s improvement must be 20%. This will make it possible for things to improve. The SWOT analysis presented here identifies the short-term problems of the organization that are addressed in this strategy plan. A solution that would address the issues in the long term and promote quality and safety is also expected. Making conversation better makes patients safer and care better in the short run and in the long run as well. Each stage is reasonable and offers a schedule to meet short-term goals and long-term goals in a proper and meaningful manner.


The study by Schmiedhofer et al. (2021) shows that healthcare groups face challenges in enhancing communication. The first challenges are identifying and correcting less effective forms of communicating and convincing employees to embrace change. Using a different language, accepting new ways of communication, and ensuring that all individuals stay committed long-term are also difficulties. Stability can be a problem, as it means that it is difficult to assess oneself and develop. Despite the challenges identified, it may be possible for the company to achieve the intended communication development objectives through a clear and carefully planned strategy, effective change management and intense commitment towards the development of a communication-centred culture.

Aligning Care-Setting Goals and Addressing Uncertainty

The group work and communication – The group would like to implement standard methods for work and communication. This is in line with their mission and vision statements that are centered on offering the best care, safeguarding patients and enhancing the health of the entire population. The 20% short-term improvement in the communication effectiveness contributes to the patient safety goals given that essential test results and medicine orders are relayed on time (Jang et al. , 2022). Waiting less time is an indication that fewer undesirable events occur and that medical errors occur, and this is in keeping with the aim of safe and quality care. Establishing the practice of consistent and standard communication processes also lays the foundation for other long-term successes such as achieving the 40% reduction of errors due to poor communication within 5 years.

Improving standard communication methods and using them for the immediate goal and further goals is possible only through cooperation. According to Dietl et al. (2023), the implementation of these rules into regular working routines implies that cooperation in the future will be facilitated. The idea is that when people work in a team, they exchange ideas and information, and while reviewing and editing, communication is enhanced. Consequently, both short-term and long-term goals assist individuals in achieving higher levels of cultural competence. That is, in the short term, the existing ways of communication are reviewed to ensure that they are culturally sensitive and in the long term the care setting looks at the ways of communication and makes modifications that will suit the cultural diversity of the people.


NURS FPX 6210 Assessment 2

Technology, Ethics, Culture, and Limitations

Organizations that adopt standard communication standards demonstrate they appreciate health care ethic, which is a major ethical issue. According to Wehkamp et al. (2021), openness is ethical, and patient safety and quality of life are paramount in the field of health. Increased communication in healthcare means that there is improved understanding, cooperation, accountability, and transparency. It promotes being truthful, compassionate, and ethical. That the healthcare group understands the need for persons of different cultures to effectively communicate shows how much the group is conversant with different cultures. People are always watching, appraising, and enhancing when it comes to reacting to the changing culture of the organization. This is because being able to notice these changes is very crucial. It is crucial to maintain standards and goals when it comes to change if it is to be lasting in the healthcare setting.

The strategy goal of using technology to enhance interactions within healthcare is one of them. For instance, integrating shared EHRs could assist different areas of the company in collaborating and operating more efficiently (Li et al. , 2022). Just like in the case of using the technology to make health care better, the process of using the technology to meet strategies involves the following. Furthermore, the strategy goals are also in line with the rules of the health care. This is because enhanced communication ensures that the rules regarding the patient’s privacy and healthcare are observed. Another important aspect that is positively impacted by the strengthening of communications is compliance. Thus, adhering to the standard means of communication proves that you are willing to do more than what is expected under the law as per compliance. The plan and schedule should be quite fluid in a way that they can bend to accommodate new rules and laws. This way, the company will be able to address the changing healthcare needs as it is observed that they are constantly evolving.

Aligning Leadership and Healthcare Theories for Strategic Success and Identifying Gaps

I will apply critical leadership and health care concepts to assist in the achievement of our strategy goals for greatness and change. Based on the Transformational Leadership Theory, one should be able to encourage individuals to perform their best (Jankelová & Joniaková, 2021). The overall purpose is to create an environment in our healthcare setting where people will not hesitate to share their ideas and contribute. Managers will emphasize how much it is vital to focus on the quality and safety of a product and services, and they will encourage all the workers to be involved in the planning of changes (Jankelová & Joniaková, 2021). This will also improve the working conditions of nurses and make them happier since they will find it easier to communicate with fellow nurses and seek assistance.

Kotter’s Change Management Model will also be used, which provides organizations with a clear method of change. In order to obtain support of top managers for the introduction of new methods of communication, it is necessary to create an atmosphere of business urgency, form a group of leaders, and describe the objectives. The following are the main ideas of Kotter that will be incorporated in the strategy The idea of frequent interactions with the stakeholders, developing and the subsequent execution of the communication plan, and the constant assessment of how well the process of communication is proceeding.

Thus, it is crucial that a company’s communication systems are flexible enough to address the requirements of the organization in the future. The method is particularly sensitive to the dynamic nature of healthcare environments and thus emphasizes continuous assessment and development. But this way reveals that communication systems should be adaptable because it is challenging to foresee and manage events (Sheehan et al. , 2021). Therefore, methods should be viewed and modified to foster a prompt and adaptable communication system. Communications have to be standardized and these methods have to integrate the company’s ways of functioning. The reason is that it might be difficult to implement if the current culture does not align with the planned changes. This challenge can be addressed by leaders creating an environment that fosters conversation growth. These rules will be meticulously incorporated into the organizational structure of the firm. Integrating such changes into the organization’s core values and practices facilitates their implementation and guarantees functionality.

Gaps and Limitations

However, it is essential to notice that the chosen models provide such advice; therefore, any discrepancy between the theory and practice must be acknowledged. However, it may be a challenge to implement Kotter’s model because the structure of the model is straight and based on stages, which may not align with how communication methods are usually implemented in steps (Sheehan et al. , 2021). Technologies that allow for teamwork and enhanced communication also require more dynamic and less structured approaches than linear and sequential. Another weakness of transformational leadership is that its centralised and top-down approach may not identify potential ideas from the nurses and doctors who work at the frontline and face process issues at a day-to-day basis (Errida & Lotfi, 2021). As leadership defines development, it only makes sense to stay tuned to what is happening on the clinical front. This kind of alertness assists people to transition out from planned change models when the real world is so complex and requires unique approaches that can only be generated from an appreciation of the environment.

Leadership Assessment for Strategic Success

The nature and performance of a boss can impact the implementation of a strategic plan in one way or the other. For instance, transformational leaders will often ensure the strategy plan is well understood by all the members, and this makes communication an essential aspect (Jankelová & Joniaková, 2021). Communication in form of speaking and writing is also another vital aspect that cannot be ignored. In fact, the ability to understand how a company works and is organized is very important, especially when it comes to communication. Furthermore, to link those actions to strategic objectives, leaders should possess strategic thinking (Kazmi et al. , 2016). According to Al-Ghazali (2020), transformational leaders look at the horizon and act in such a way that creates present and future consequences. Moreover, leaders have to be adaptable to the current state of affairs in the contemporary business environment. Finally, they must be flexible and modify their strategies as they work towards their main goal.

Leadership could take the team to achieve their goals by, implementing the proposed plan and maintaining the strategic direction. Another strategy for achieving strategic objectives is to promote collaboration, sharing of ideas and cooperation. But good conversation is considered to be an integral part of the test rather than a technique. Leaders should be able to effectively communicate to paint a coherent narrative that links the activity of the group with the plan.


The healthcare company is addressing communication issues by establishing measures that aim at achieving at least 20% within one year. While in the process of looking for gaps that may exist, it takes three months to conduct the research, after which another six months will be devoted to developing a plan to bring order in the procedures. The five-year goal indicates that the number should increase by 40% and a hospital type of environment. Since this is an execution plan, specific strategies to follow include the use of transformational leadership and Kotter’s Change Management Model Good communication, integration of corporate culture, and the ability to adapt to new conditions are then emphasized. Other skills that are also crucial include being able to think strategically, to change, and to work with other people. It is very important to have ethical issues, use technology, and adhere to the laws governing the healthcare industry. The ongoing process of review and improvement indicates a commitment to effective communication, which is necessary for success in the healthcare industry that is in a constant state of flux.
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Al-Ghazali, B. M. (2020). Transformational leadership, career adaptability, job embeddedness and perceived career success: A serial mediation model. Leadership & Organization Development Journal, 41(8), 993–1013.

Dietl, J. E., Derksen, C., Keller, F. M., & Lippke, S. (2023). Interdisciplinary and interprofessional communication intervention: How psychological safety fosters communication and increases patient safety. Frontiers in Psychology, 14.

Errida, A., & Lotfi, B. (2021). The determinants of organizational change management success: Literature review and case study. International Journal of Engineering Business Management, 13, 18479790211016273.

Esfahani, P., Mosadeghrad, A. M., & Akbarisari, A. (2018). The success of strategic planning in health care organizations of Iran. International Journal of Health Care Quality Assurance, 31(6), 563–574.

Jang, H., Lee, M., & Lee, N.-J. (2022). Communication education regarding patient safety for registered nurses in acute hospital settings: A scoping review protocol. BMJ Open, 12(2), e053217.

Jankelová, N., & Joniaková, Z. (2021). Communication skills and transformational leadership style of first-line nurse managers in relation to job satisfaction of nurses and moderators of this relationship. Healthcare, 9(3), 346.

Kazmi, A., Naaranoja, M., & Wartsila, J. (2016). Integrating strategic thinking and transformational leadership for NPD idea support process. Procedia – Social and Behavioral Sciences, 229, 387–397.

Li, E., Clarke, J., Ashrafian, H., Darzi, A., & Neves, A. L. (2022). The impact of electronic health record interoperability on safety and quality of care in high-income countries: Systematic review. Journal of Medical Internet Research, 24(9), e38144.

Schmiedhofer, M., Derksen, C., Keller, F. M., Dietl, J. E., Häussler, F., Strametz, R., Koester-Steinebach, I., & Lippke, S. (2021). Barriers and facilitators of safe communication in obstetrics: results from qualitative interviews with physicians, midwives and nurses. International Journal of Environmental Research and Public Health, 18(3), 915.

Sheehan, J., Laver, K., Bhopti, A., Rahja, M., Usherwood, T., Clemson, L., & Lannin, N. A. (2021). Methods and effectiveness of communication between hospital allied health and primary care practitioners: A systematic narrative review. Journal of Multidisciplinary Healthcare, 14, 493–511.

Wehkamp, K., Kuhn, E., Petzina, R., Buyx, A., & Rogge, A. (2021). Enhancing patient safety by integrating ethical dimensions to Critical Incident Reporting Systems. BMC Medical Ethics, 22(1), 26.
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