SMS Terms and Conditions

1. SMS Consent Communication

By providing your phone number and opting in (via online form, email confirmation, or written consent), you give Tutors Academy permission to send you SMS/text messages.

We do not sell, rent, or share your phone number with third parties for marketing purposes. Your consent is not required to use our services.

2. Types of SMS Communications

If you choose to receive SMS messages from Tutors Academy, you may receive messages in the following categories:

Customer Care Messages

Examples:

  • Appointment reminders

  • Schedule updates

  • Support follow-ups

  • Account-related notifications

Higher Education Notifications

Examples:

  • Academic support updates

  • Tutoring availability alerts

  • Study guidance and resource announcements

Marketing & Promotional Messages

Examples:

  • Special offers

  • Seasonal discounts

  • Updates on new tutoring programs or services

Delivery Notifications

Examples:

  • Confirmation that digital educational materials have been sent to your email

  • Delivery of onboarding documents

  • Updates on requested academic resources

Example Message:

“Hello! This is a reminder regarding your upcoming session with Tutors Academy. Reply STOP to opt out at any time.”

3. Message Frequency

The number of messages you receive may vary depending on your use of our services.
You may receive up to 6 SMS messages per week, including reminders, support updates, promotional offers, or delivery notifications.

Example Notice:

“Message frequency may vary. You may receive up to 2 support messages per week regarding appointments or account updates.”

4. Potential SMS Fees

Standard message and data rates may apply based on your mobile plan and carrier.
Tutors Academy is not responsible for any fees charged by your carrier.

5. Opt-In Method

You can opt in to receive SMS messages from Tutors Academy by:

  • Submitting the online form on our website https://tutorsacademy.co/ and checking the SMS consent box

  • Replying to an opt-in email sent by our team confirming your interest in SMS updates

By opting in, you agree to receive messages in the categories listed above.

6. Opt-Out Method

You may opt out of SMS messages at any time.
To stop receiving messages:

Once opted out, you will no longer receive SMS communications.
To opt back in, reply “START”.

7. Help & Support

For assistance or if you experience any issues:

8. Additional Options

If you prefer not to receive SMS messages:

  • Do not check the SMS consent box during signup, or

  • Avoid opting in through email

You can still access all services even if you do not receive SMS messages.

9. Standard Messaging Disclosures

  • Message & data rates may apply

  • You can opt out anytime by texting STOP

  • For help, text HELP

  • Message frequency may vary

For more information, please review:

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